We had a great stay! The room was clean and modern, and the pool was a hit with the kids. Just beware of noisy neighbors at night. it didn't impact us too bad, but it was a little annoying.

This is what stood out

My stay was fantastic! The hotel boasts an excellent location, surrounded by plenty of dining and shopping options. The staff was incredibly accommodating when we encountered an issue with our room, ensuring a comfortable resolution. Our suite was clean and spacious, making for a truly enjoyable experience. I'm already planning my next visit!

Consider asking staff for fresh coffee at breakfast, as it was often overlooked early in the morning.

We enjoyed our stay at Holiday Inn Hotel & Suites. The room had a cozy king bed and spacious layout, making it perfect for relaxation after our busy days. The staff were incredibly helpful, especially when they quickly addressed our needs during check-in. Plus, the location was unbeatable, with plenty of restaurants and shopping nearby.

Some areas appeared in need of maintenance.

The hotel was conveniently located near various restaurants and shopping areas, which made it easy for me to access everything I needed during my stay. The room had a spacious layout equipped with useful amenities like a refrigerator and a movable desk, perfect for my work needs. Additionally, the staff demonstrated exceptional service by quickly addressing my questions and ensuring my comfort throughout my visit.

Some areas showed signs of neglect, such as dirty carpets.

I thoroughly enjoyed my stay at Holiday Inn Hotel & Suites, Houston West, Katy Mills, An Ihg Hotel. The well-decorated areas were inviting, and the indoor pool was easily accessible, making it a delightful experience for someone my age.

Expand breakfast options to accommodate all guests.

i had a wonderful stay at the holiday inn during my recent trip to katy. the staff went above and beyond, making our experience memorable while accommodating us with a spacious king suite. it exceeded my previous stay expectations, especially during a lovely evening walk around the area.

a few areas needed better maintenance.

I loved the location of this hotel. It sits right next to a shopping area, making it easy to find restaurants and stores. The staff was super friendly and helpful, especially when I had a minor issue with my room. My suite felt clean and spacious, perfect for my family. The fitness center had great equipment, ideal for keeping up with our workout routine. However, I noticed some cleanliness issues in the hallways. The carpets looked stained and slightly neglected. I also encountered a problem with the air conditioning. it made some noise, which was distracting at times. Overall, I enjoyed my stay, but the hotel could improve its attention to detail.

Shower drainage was clogged during my stay.

the holiday inn hotel was in a great location, right next to a shopping area. the staff went above and beyond when there was an issue with our room, providing a perfect solution. our suite was clean, spacious, and super comfortable. we enjoyed the fitness center for our workout routine too.

i recommend.

It was just a fine choice for a city escape in Katy with incredible value for money. The AC was noisy but effective during the sweltering heat. Make sure to ask about breakfast options upfront to save time.

The hotel boasts a great location with easy access to several dining options and a mall, making it perfect for quick meals and shopping. The staff's friendliness stood out during my stay, and the spacious room provided a comfortable oasis after a long day. However, some areas of the hotel could use maintenance, such as the carpets showing signs of wear and tear. Overall, this would be a solid choice for future visits.